Lapho ngifundisa isiNgisi njengoLimi Lwesibili kubahlengikazi nabasebenza ezindlini esibhedlela saseBoston, into eyodwa eyangigqama ukuthi babekhathele kanjani lapho befika ekilasini. Bonke babevuke kusempondo zankomo. Babekade bemi ngezinyawo benza umsebenzi ocindezela ngokomzimba nangokomzwelo ukuze bathole iholo elincane. Babekade bekhonjwe indlela, batshelwa ukuthi bangakhulumi ulimi lwabo lwendabuko, futhi babe semaphethelweni ezinkulumo zokucwasa ngokobuhlanga kanye nezinhlamba ezimelene nabokufika ezivela ezigulini. Abaningi bebeziqhenya ngokubika ukuthi baziphathe kanjani ngendlela esezingeni eliphezulu nenesihawu naphezu kwalezi zibongo.
Okwakunzima ukuphatha kwakungabaphathi ababaphatha kabi, ababanqabela ngokungafanele iholidi, babathethisa futhi babalulaze phambi kwabasebenza nabo. Lezo ziqephu zabashiya bevevezela intukuthelo, ngezinye izikhathi bekhala, bekhungatheke ngokuphelele. Ngangingeyena umelaphi wabo, kodwa njengoba wonke uthisha azi, imizwa emikhulu ingase iphazamise indlela yokufunda, ngakho kuzwakale njengengxenye yesibopho sami ukubasiza bacubungule leyo mizwa. Kunoma ikuphi, ngangazi ukuthi ngangingeke ngibacele ukuthi bapake leyo ngxenye yabo futhi bavule izincwadi zabo ukuze baqale ukufunda imishwana evamile esetshenziswa emsebenzini (okuyikho abaphathi ababefuna sikwenze kula makilasi ukuze abasebenzi bakwazi ukulandela kangcono imiyalelo. ).
Nokho, into engangingayenza kwakuwukufundisa isiNgisi ngendlela eyayibanikeza ulwazi nombono ngesimo sabo. Ekilasini, sifunda izindaba ngabasebenzi ababhekene nezindaba ezifanayo. Babebona ukuthi ababodwa, abakhonjwa indlela ngabaphathi ngenxa yokwehluleka kwabo. Sifunda ngabasebenzi abathatha izinyathelo - abathola izindlela zokumelana nabaphathi babo njengabantu ngabanye nanjengeqembu. Okunamandla kunakho konke, sakhuluma ngenyunyana ababengamalungu ayo bonke. Sibe nabaphathi bezinyunyana bangena bakhulume. Sidlale indima yomhlangano nabaphathi kuphela uma siqhathaniswa nokuba nomphathi wenyunyana eceleni kwakho. Safunda izingxenye zenkontileka futhi safunda isiNgisi ngokufunda amalungelo abo.
โNgiyabonga uNkulunkulu ngenyunyana,โ ngangivame ukuzicabangela. Nakuba ingaphelele, inikeza ukwesekwa kwesakhiwo sokulwa nomphathi nokuhlala ungumuntu. Ngaphandle kwayo, isisebenzi sisodwa ngokoqobo. Lapho befika ekilasini lami bezizwa bengedwa futhi bedangele futhi bekhungathekile, ngangikwazi ukukhomba into ethile eyayiphikisana nalokho kulandisa. Kwakungelona ikhambi, kodwa lenza umehluko omkhulu.
Ubengenzani umelaphi uma omunye walaba basebenzi eziletha ukuze athole usizo? Uma ukucindezeleka nokucasuka kungaphezu kwamandla akhe, futhi agcine elaliswe esibhedlela noma eyofuna usizo lwezempilo engokwengqondo ezigulini ezilaliswayo, yini udokotela owayezoyibona? Futhi ukuqeqeshwa komelaphi kwakuzomenza asabele kanjani? Mhlawumbe, umelaphi angabona iklayenti "njengezinkinga" - ukucindezeleka, izinkinga zokulawula intukuthelo, ukucindezeleka, njll. Umelaphi uzohlinzeka ngamasu eklayenti lokulawula lezi zinkinga. Umelaphi angase adlulisele isiguli kudokotela wengqondo ukuze athole imithi. Umgomo cishe kungaba ukuthi iklayenti lilawule izimpawu zalo ngokwanele ukuze likwazi ukubuyela emsebenzini.
Ukube ubenothisha ojwayelekile wesiNgisi nomelaphi ojwayelekile, kungenzeka ukuthi wabamba ngekhanda imishwana evamile esetshenziswa emsebenzini kanye nokuzikhulumela okuhle kanye nemithi ethile ukuze akwazi ukuthatha indawo yakhe emnothweni njengomuntu okhokhelwa kancane. isisebenzi.
Kwanele ukukwenza ucabange ukuthi ubunxiwankulu budinga โochwepheshe bosizoโ (njengothisha nosonhlalakahle) ukuze bahlanganise abantu, babahlomisele ukusebenza kahle, futhi babafake ezimeni ezicindezelayo ukuze sonke siqhubeke nokwenza ingxenye yethu gcina lonke iphupho elibi lesistimu liqhubeka.
Othisha abanjengami banoPaulo Freire kanye nomlando onothile wemfundo edumile ayisiza ukuba iveze. Singakwazi ukukhipha ongqondongqondo abaningi namamodeli ukuze sinikeze abafundi bethu amandla kunokuba sibabone njengemikhumbi engenalutho esebenza lapho kushoda khona futhi edinga ukugcwaliswa ngokufunda. Singakwazi โukuphenya ngokubambisanaโ ngezimo zabo kanye nabo, futhi ohlelweni lokucabangisisa nokwenza, ngeke bafunde nje amakhono okufunda nokubhala kodwa bayofunda nokuthi bangaba kanjani izifundo zezimpilo zabo - ukuthi zingathinta kanjani izimo abahlangabezana nazo, hhayi nje ukungena kulezo zimo.
Kuthiwani ngabelaphi nosonhlalakahle - abantu abavame ukunikezwa umsebenzi wokusindisa izimpilo zabantu bese bebabuyisela emuva ezimeni ezifanayo ezabafaka enkingeni kwasekuqaleni? Yiziphi izinsiza abanazo ukuze bathole imodeli โyosizoโ ekhululayo - imodeli ebona abantu hhayi nje njengokubonakaliswa komuntu ngamunye kokuphazamiseka kwengqondo okudinga ukwelashwa? Abasebenzi bezenhlalakahle babhekaphi lapho befuna ukusekela amakhasimende ukuze babone ukuthi ukufutheka kwabo, ukucindezeleka, ukukhathazeka, njll akukona ukwehluleka komuntu siqu kodwa kungalandelwa ngezindlela eziphawulekayo ohlelweni abahlala kulo, nokuthi uhlelo aluyona into ehambisanayo. ; kuyinto abangayithinta - iklayenti kanye nosonhlalakahle?
Osonhlalakahle nabelaphi abasadingi ukubheka! Incwadi entsha ehlelwe nguDawn Belkin Martinez kanye no-Ann Fleck-Henderson, "Ubulungiswa Bezenhlalakahle Ezenzweni Zomtholampilo: Uhlaka lwezempilo lokukhulula lomsebenzi wezenhlalakahle," inikeza umbono omuhle kakhulu wokuthi kusho ukuthini ukubeka imodeli yokukhulula yokunakekelwa kwezempilo yengqondo ekusebenzeni. Izifundo eziyishumi ezihlanganisa amaklayenti anhlobonhlobo - avela kulo lonke uhlanga, isigaba, kanye ne-spectrum yobulili - ahlushwa uchungechunge lwezinkinga - kuhlanganise "nezinkinga ezinkulu zempilo yengqondo", ukulutheka, nokuhlukunyezwa kwasekhaya - zixoxa indaba yokuthi udokotela ingabandakanya iklayenti ngendlela ehluke kakhulu.
Ukuthatha ku-Ignacio Martรญn-Barรณ, โubabaโ we-liberation psychology, abasebenzi bezempilo benkululeko kulezi zifundo bahlose ukuguqula hhayi umuntu oyedwa kuphela kodwa umphakathi obambe iqhaza ekulimaleni komuntu ngamunye. Baphinde baziguqule ngokufunda kumakhasimende abo, bacabange ngokwenza kwabo, futhi baphenye ukuthi umbono wabo wezwe noma izindima zobulili besigaba sobuhlanga buthinta kanjani ubudlelwano babo neklayenti labo.
Cabangela indaba ka-Kevin, indoda emhlophe yesigaba sabasebenzi yozalo lwase-Ireland owakhulela esikweni elazisa ukuzicabangela yena yedwa kanye nokuziphatha kwamadoda okuqinile, nolaka. Waqala ukuphuza esemncane futhi wahlobanisa ukungadli kahle nokuba sengozini ngenxa yokuthi kwakungesikhathi engadakiwe lapho โaqaphela khona ukuthi uzizwa ethukile futhi elimele.โ Ngemva kokuthola imiyalezo eqinile yamasiko kangangokuthi kwakungalungile ukuzwa ukwesaba noma ubuhlungu, wayixosha ngokusebenzisa izidakamizwa notshwala. Lapho eqala ukubona uLiana Buccieri, isisebenzi sakhe senhlalakahle kanye nombhali wesifundo sakhe secala, wayesenezinyanga eziyi-8 edakiwe, kodwa futhi "wayebambekile," ekhombisa intukuthelo evuthayo nokunye ukuziphatha okwakumphazamisa. ayefuna ukukwenza.
U-Buccieri wamqondisa ngenqubo yokuhlaziya izici zomuntu siqu, zamasiko, nezikhungo ezibe nomthelela ekubeni umlutha wakhe. Wambuza, โUbani ozuzayo ngokucabanga ukuthi akulungile ukuba sengozini noma akulungile ukucela usizo? Ubani ozuzayo ngokuthi uzisole?โ Njengoba babehlela kabusha imiyalezo akhule ngayo kanye nokuqonda kwakhe โindlela izinto eziyiyo,โ waba nombono omusha. Ngokwesibonelo, waqaphela ukuthi uma sinesiko lomthwalo wemfanelo womphakathi kunomthwalo wemfanelo womuntu ngamunye ngenhlalakahle yabantu, khona-ke โizinto bekuyodingeka zishintshe ngempela [futhi] akekho ophethe ofuna lokho.โ
U-Kevin waqala โukuxhumanisa izimpawu nokuziphatha kwakhe ngakunye nezindaba zesistimu; waqala ukucabanga ngezindlela ubunxiwankulu, ukucwasa ngokwezigaba, ukucwasa ngokwebala, nokucwasa ngokobulili konke okwaba nomthelela emizabalazweni yakhe nolwazi lwakhe ekuphileni.โ
Kuleli qophelo endabeni, ukube besisekilasini lami lesiNgisi, ngabe sinenyunyana esingaphendukela kuyo. โNansi indlela ongazihlanganisa ngayo nabanye ukuze uthathe isinyathelo, ufake isikhalo, ulwele inkontileka engcono, unikezwe futhi uthole ubumbano,โ ngingasho.
Kodwa uKevin unani? Lapha e-US, ezimweni ezingaphandle kwenhlangano yabasebenzi, ingabe zikhona izinhlaka noma izinhlangano noma izinhlangano angaphendukela kuzo ukuze ezwe ubumbano, ukuze azibonele yena njenge-ejenti yoshintsho oluzuzisayo?
Endabeni ka-Kevin, umbhali ukhomba ukuthi kungenzeka ahlangane nabanye ukuze kushintshwe inqubomgomo endaweni ahlala kuyo. Lolu wushintsho olukhulu. Esikhundleni sokuthi avele abhoke ngolaka mayelana nenqubomgomo futhi ngokunokwenzeka azikhiphe, ubona ukuthi abanye bacasukile ngalo mgomo nokuthi uma behlangene bangaba โnamandla ngamanani.โ Umbhali uphinde abhekise ku-Occupy movement, eyayisezingeni eliphezulu ngesikhathi yena noKevin besebenza ndawonye. Phakathi kweziningi ezikufezile, inhlangano ye-Occupy ingafuna nalokhu kunqoba kwemiphumela emibi: abezempilo benkululeko babenokuthile ababekhomba kukho lapho befuna ukukhombisa ukuthi kuyenzeka ukuthi abantu abajwayelekile benze okungaphezu kokusangana ngendlela izinto eziyiyo kodwa futhi ulwe nabantu โabaphethe.โ
Indaba kaMelvin inikeza esinye isifundo esiyisibonelo. Insizwa ethile unina owathutha e-El Salvador isencane manje ekugcineni ikwazile ukumjoyina ineminyaka engu-15 ngemva kokuwela umngcele okuyingozi. Ekuqaleni, bajabula kakhulu ngokuphinde bahlangane kodwa kulandele izinkinga. UMelvin uyacindezeleka futhi usefuna ukuzibulala njengoba ezabalazela ukungena endaweni yakhe entsha nanjengoba ethola ukuthi kusho ukuthini ukungabi namaphepha. Njengabo bonke abasebenzi bezempilo yenkululeko, isisebenzi sakhe senhlalakahle, u-Estela Pรฉrez Bustillo, wasebenza noMelvin ukuze akhe kabusha indaba yakhe futhi aqonde zonke izici ezinomthelela. Ngaphezu kokungenelela okujwayelekile neklayenti lakhe, u-Pรฉrez Bustillo uphinde wazisa uMelvin mayelana nenhlangano yamalungelo abokufika, akhuthazwa ukuba afunde ngayo. Ejoyina amaqembu ayecindezela uhulumeni wase-US ukuba aguqule abantu abavela kwamanye amazwe, uMelvin waba โnomuzwa wokuhlanganyela nobunye.โ Ubushoshovu โbumnike ithemba lokuthi ngenxa yengcindezi evela ezinhlakeni eziphansi,โ inqubomgomo yase-US ingase ishintshe ukuze ivune abokufika.
Isifundo ngasinye esikule ncwadi siyimayini yegolide yolwazi nokuhlaziywa mayelana nokuthi abasebenzi bezenhlalakahle nabelaphi bangathatha kanjani isimo esiqinile eduze namakhasimende abo. Odokotela abaningi abaqeqeshiwe ukuze baphenye ngokuhlanganyela namakhasimende abo izindlela impilo yengqondo exhunywe ngayo nempilo yezinhlelo ezilawula ukuphila kwethu kwansuku zonke - njengomsebenzi, impilo yasekhaya, imikhuba yezomnotho, ukuthuthela kwelinye izwe, izinkambiso zobulili, njll. amandla anamandla asebenza kithi sonke ngezindlela ezinamandla ngezinye izikhathi esingaziboni size siqhume intukuthelo (njengoKevin) noma sizibulale (njengoMelvin) noma sihlupheke ngazo zonke ezinye izindlela abantu abahlupheka ngazo njengoba bezama ukusinda. ukuhlasela kwalezi zingcindezi.
Igalelo elibalulekile elenziwa yile ncwadi ukuthi empeleni likuqondisa endleleni ebukeka ngayo ukusebenzisa indlela yokukhulula ekunakekelweni kwengqondo. Kungakhathaliseki ukuthi yisiphi isilungiselelo osebenza kuso (ngisho nesibhedlela!), kukhona izifundo lapha ezizomodela ukuthi ungazihlanganisa kanjani lezi zindlela ekwelulekweni kwakho.
Kuthiwani uma ungeyena usonhlalakahle? Nokho, le ncwadi kusafanele ifundwe. Uma ungumuntu umelana nezivunguvungu eziqhubekayo neziqhubekayo zokucwasa ngokwebala, ukucwasa ngokwezigaba, ukucwasa ngobulili, nazo zonke ezinye izinkolelo-mbono (futhi sonke senza lokho kanye nsuku zonke), ungase uzithole usufuna usizo ngolunye usuku. (Noma ungase ube nengane noma umngane noma osebenza naye ongasakwazi ukukwamukela.) Hlobo luni โlwezinkonzoโ ozoluthola? Ubuwazi ukuthi kuyenzeka ukuthi inkululeko ibe yingxenye yengxoxo, ukuthi akuwona umsebenzi wakho ukuzibumba ohlelweni oluguquguqukayo nolungasebenzi? Uma ucabanga ngezindaba ezikule ncwadi, uzobe ukuhlomele kangcono ukwenza izinsiza ezisebenzayo uma uzithola ubambekile ngokwengqondo noma emoyeni.
Okokugcina, ingabe uyabandakanyeka emsebenzini wobulungiswa bezenhlalakahle? Yiba nesibindi. Ukulwa kungase kubonakale kuyinde futhi kunzima. Kodwa khumbula ukuthi umsebenzi wakho unezilinganiso eziningi. Ngaphezu kwezinguquko eziwinile eziletha ubungcono bangempela ezimpilweni zabantu, njengokukhuphula iholo elincane noma ukuvimbela ukukhishwa, uhlinzeka futhi ngenkundla lapho abantu bethola khona ukuphila okuphelele - lapho abantu bezithola khona njengabantu abasebenzela izinguquko ekuphileni kwabo. ezimpilweni nasezimpilweni zomphakathi wabo. Uhlinzeka โngekhayaโ lika-Kevin noMelvin kanye nathi sonke, ngempela, lapho sithola khona ubumbano โ okuthi, ngaphezu kokushintsha umhlaba, olunazo zonke izinhlobo zezinzuzo zempilo yengqondo.
I-ZNetwork ixhaswa kuphela ngokuphana kwabafundi bayo.
Nikela