There have been increasingly vocal calls for Twitter, Facebook and other Silicon Valley corporations to more aggressively police what their users are permitted to see and read. Last month inĀ The Washington Post, for instance, MSNBC host Ronan FarrowĀ demandedĀ that social media companies ban the accounts of āterroristsā who issue ādirect callsā for violence.
This week,Ā the announcementĀ by Twitter CEO Dick Costolo that the company would prohibit the posting of the James Foley beheading video and photos from it (and suspend the accounts of anyone who links to the video) met with overwhelming approval. What made that so significant, asĀ The GuardianāsĀ James BallĀ noted today, was that āTwitter has promoted its free speech credentials aggressively since the networkās inception.āĀ By contrast, Facebook has long actively regulated what its users are permitted to say and read; at the end of 2013, the companyĀ reversed its prior rulingĀ and decided that posting of beheading videos would be allowed, but only if the user did not express support for the act.
Given the savagery of the Foley video, itās easy in isolation to cheer for its banning on Twitter. But thatās always how censorship functions: it invariably starts with the suppression of viewpoints which are so widely hated that the emotional response they produce drowns out any consideration of the principle being endorsed.
Itās tempting to support criminalization of, say, racist views as long as one focuses on oneās contempt for those views and ignores theĀ serious dangersĀ of vesting the state with the general power to create lists of prohibited ideas. Thatās why free speech defenders such as the ACLUĀ so often represent and defend racistsĀ andĀ othersĀ withĀ heinous viewsĀ in free speech cases: because thatās where free speech erosions become legitimized in the first instance when endorsed or acquiesced to.
The question posed by Twitterās announcement is not whether you think itās a good idea for people to see the Foley video. Instead, the relevant question is whether you want Twitter, Facebook and Google executives exercising vast power over what can be seen and read.
Itās certainly true, as defenders of Twitter have alreadyĀ pointed out, that as a legal matter, private actors ā as opposed to governments ā always possess and frequently exercise the right to decide which opinions can be aired using their property. Generally speaking, the public/private dichotomy is central to any discussions of the legality or constitutionality of ācensorship.ā
Under the law, thereās a fundamental difference between a private individual deciding to ban all racists from entering her home and a government imprisoning people for expressing racist thoughts; the former is legitimate while the latter is not. One can, coherently, object on the one handĀ to all forms ofĀ stateĀ censorship, while on the other hand defending the right of private newspapers to refuse to publish certain types of Op-Eds, or the right of private blogs to ban certain types of comments, or the right of private individuals to refrain from associating with those who have certain opinions.
The First Amendment bans speech abridgments by the state, not by private actors. Thereās plainly nothing illegal about Twitter, Facebook and the like suppressing whatever ideas they choose to censor.
But as a prudential matter, the private/public dichotomy is not as clean when it comes to tech giants that now control previously unthinkable amounts of global communications. There are nowĀ close to 300 million active Twitter usersĀ in the world ā roughly equivalent to the entire U.S. population ā and those numbers continue to grow rapidly and dramatically. At the end of 2013, FacebookĀ boasted of 1.23 billion active users: or 1 out of every 7 human beings on the planet. YouTube, owned by Google,Ā recently saidĀ that āthe number of unique users visiting the video-sharing website every month has reached 1 billionā and ānearly one out of every two people on the Internet visits YouTube.ā
These are far more than just ordinary private companies from whose services you can easily abstain if you dislike their policies. Their sheer vastness makes it extremely difficult, if not impossible, to avoid them, particularly for certain work. They wield power over what we know, read and see far greater than anything previously possible ā or conceivable ā for ordinary companies. AsĀ The Guardianās BallĀ aptly noted todayĀ in expressing concern over Twitterās censorship announcement:
Twitter, Facebook and Google have an astonishing, alarming degree of control over what information we can see or share, whether weāre a media outlet or a regular user. We have handed them a huge degree of trust, which must be earned and re-earned on a regular basis.
Itās an imperfect analogy, but, given this extraordinary control over the means of global communication, Silicon Valley giants at this point are more akin to public utilities such as telephone companies than they are ordinary private companies when it comes to the dangers of suppressing ideas, groups and opinions. Itās not hard to understand the dangers of allowing, say, AT&T or Verizon to decree that its phone lines may not be used by certain groups or to transmit certain ideas, and the dangers of allowing tech companies to do so are similar.
In the digital age, we are nearing the point where an idea banished by Twitter, Facebook and Google all but vanishes from public discourse entirely, and that is only going to become more true as those companies grow even further. Whatever else is true, the implications of having those companies make lists of permitted and prohibited ideas are far more significant than when ordinary private companies do the same thing.
Another vital distinction is between platform and publisher. As Ball explained, companies such as Twitter have long insisted they are the former and not the latter, which means they are not responsible for what others publish on their platform (just as AT&T is not responsible for how people use its telephones). Demanding that Twitter actively intervene in what speech is and is not permissible blurs those lines, if not outright converts them into a publisher. That necessarily vests the company with far greater responsibility for determining which ideas can and cannot be aired.
If, despite these dangers, you are someone who wants Dick Costolo, Mark Zuckerberg,Ā Eric SchmidtĀ and the like to make lists of prohibited ideas and groups, then you really need to articulate what principles should apply. If, for instance, you want āterrorist groupsā to be banned, then how is that determination made? There is intense debate all over the world about what āterrorismā means and who qualifies. Should they use the formal lists from the U.S. Government, thus empowering American officials to determine who can and cannot use social media? Should they use someone elseās lists, or make their own judgments?
If you want these companies to suppress calls for violence, as Ronan Farrow advocated, does that apply toĀ allĀ calls for violence, or only certain kinds? ShouldĀ MSNBC personalitiesĀ be allowed to use Twitter to advocate U.S. drone-bombing in Yemen and Somalia andĀ justify the killing of innocent teenagers, or use Facebook to call on their government to initiate wars of aggression? How about Israelis whoĀ use Facebook to demand āvengeanceā for the killing of 3 Israeli teenagers, spewing anti-Arab bigotry as they do it: should that be suppressed under this āno calls for violenceā standard?
AĀ Fox NewsĀ hostĀ this week opinedĀ that all Muslims are like ISIS and can only be dealt with through āa bullet to the headā: should she, or anyone linking to her endorsement of violence (arguably genocide), be banned from Twitter and Facebook? How aboutĀ Bob Beckelās call on Fox that Julian Assange be āassassinatedā: would that be allowed under Ronan Farrowās no-calls-for-violence standard? I hadĀ a long dialogue with Farrow on TwitterĀ about his op-ed but was not really able to get answers to questions like these.
None of this is theoretical. Itās the inevitable wall people run into when cheering for the suppression of speech they find āharmful.ā Indeed, even as they were applauded, Twitter refused to follow their edict through to its logical conclusion when theyĀ announced they would not ban the account ofĀ the New York PostĀ even though that tabloid featuredĀ a graphic photo of the Foley beheadingĀ on its front page, which itĀ promoted from Twitter. The only rationale for refusing to do so is that banning the account of a newspaper because Twitter executives dislike its front page powerfully underscores how dangerous their newly announced policy is.
There are cogent reasons for opposing the spread of the Foley beheading video, but there also are all sorts of valid reasons for wanting others to see it, including a desire to highlight the brutality of this group. Itās very similar to theĀ debate over whether newspapers should show photos of corpses from wars and other attacks: is it gratuitously graphic and disrespectful to the dead, or newsworthy and important in showing people the visceral horrors of war?
Whatever oneās views are on all of these questions, do you really want Silicon Valley executives ā driven by profit motive, drawn from narrow socioeconomic and national backgrounds, shaped by homogeneous ideological views, devoted to nationalistic agendas, and collaborative with and dependent on the U.S. government in all sorts of ways ā making these decisions? Perhaps you donāt want the ISIS video circulating, and that leads you to support yesterdayās decision by Twitter. But itās quite likely youāll object to the next decision about what should be banned, or the one after that, which is why the much more relevant question is whether you really want these companiesā managers to be making such consequential decisions about what billions of people around the world can ā and cannot ā see, hear, read, watch and learn.
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