Starbucks imapanga chithunzi cha kampani yochezeka ndi antchito, koma antchito ake akhala akuwulula kutsutsana pakati pa mawu a kampaniyo ndi zochita zake.
Pa Marichi 29, apeza thandizo kuchokera ku Komiti Yothandizira ya Senate ya US, motsogozedwa ndi Bernie Sanders. Komiti ya Health, Education, Labor, ndi Pensions yaitana a Howard Schultz, yemwe adasiya ntchito ngati CEO wa Starbucks, kuti achitire umboni pamaso pa Congress za kusokoneza mgwirizano wa kampaniyo.
Schultz ayenera kufunsidwa kuti afotokoze chifukwa chake kampaniyo sinakambirane mgwirizano ndi mgwirizano wake, ngakhale kuti sitolo yoyamba inagwirizanitsa ku Buffalo mu December 2021. Pafupifupi masitolo a 300 tsopano agwirizana ndi Starbucks Workers United.
Mafunso ena omwe angakhalepo adzakhudzana ndi ogwira ntchito odana ndi mgwirizano omwe adapirira pomwe kampaniyo idayesa kuyimitsa kampeni yamgwirizanowu. Othandizira mabungwe opitilira 80 achotsedwa ntchito kubwezera chifukwa chokonzekera, bungweli likuti.
Kampaniyo yaphwanya malamulo ambiri okhudza ntchito, malinga ndi zigamulo zaposachedwa za makhothi. Woweruza ku New York State adalamula Starbucks kuti abwezeretse "abwenzi" angapo omwe adachotsedwa ntchito, monga momwe kampaniyo imatchulira antchito ake, ndikutsegulanso sitolo yomwe idatsekedwa ngati kubwezera ntchito zamagulu.
Mwachilendo, khotilo lidalamula Schultz kuti awerenge mawu pavidiyo akulonjeza kuti sadzaphwanyanso lamuloli. Zimayamba ndi kunena kuti malamulo a federal amapereka ufulu kwa ogwira ntchito kuti achite zinthu mwadongosolo ndipo "SITIDZAKUMBUKIRA, kukuletsani, kapena kukukakamizani kugwiritsa ntchito maufulu omwe ali pamwambawa. SITIDZAPEZA madandaulo ndi madandaulo kwa ogwira ntchito poyankha ntchito zamabungwe. SITIDZALONJEZA antchito kuonjezedwa kwa mapindu ndi kukwezedwa kwa malamulo ndi mikhalidwe yogwirira ntchito poyankha zochitika zamagulu…” Mawuwa akupitilizanso chimodzimodzi masamba 13.
Pakadali pano, masitolo ambiri akuvotera mgwirizano. Sabata yatha, mogwirizana ndi msonkhano wapachaka wa Starbucks, masitolo ena asanu ndi awiri adalengeza zisankho, ndipo ogwira ntchito adagunda malo 115 akufuna kuti kampaniyo ikambirane ndi ogwira ntchito.
"Starbucks imasiya mpando wopanda kanthu pamisonkhano yawo ya Board kuti iimirire antchito," Starbucks Workers United idatero pamsonkhano wa omwe akugawana nawo. Bungweli linanena kuti mpando ukhoza kudzazidwa ndi antchito enieni omwe akukambirana za momwe angagwiritsire ntchito.
Ogwira ntchito ku Starbucks, pamodzi ndi mamembala a mabungwe ena, adapita ku likulu la Starbucks pamsonkhano sabata yatha. Ogawana nawo adapereka chigamulo chofunsa kampaniyo kuti ipange kafukufuku wodziyimira pawokha pazantchito zake. Voti pazimenezi sizinalengezedwebe, koma mgwirizanowu ukuyembekeza kuti idzakakamiza kampaniyo kuti asiye njira zake zotsutsana ndi mgwirizano.
Venti Wait Times
Zinthu m'masitolo ndizovuta, ndi antchito ochepa omwe amatsogolera ku zomwe antchito amatcha "nthawi zodikirira za Venti," kutanthauza chakumwa chachikulu kwambiri. Ndi ogwira ntchito akukakamizika kuti azigwira ntchito mwachangu, komanso nthawi zodikirira makasitomala zikuchulukirachulukira, anthu mbali zonse za kauntala amavutika ndikuimba mlandu wina ndi mnzake pomwe oyang'anira mabungwe amazemba kutsutsidwa.
"Mumagwira ntchito molimbika kuwirikiza kawiri mukakhala kuti mulibe antchito ochepa ndipo ogwira ntchito akuyembekezeka kuchita zomwezo ndikuchita zomwezo," atero a Casey Moore, barista yemwe adachotsedwa ntchito ndikubwezeretsedwanso ku sitolo yake ya Buffalo. Tsopano akugwira ntchito ku bungweli.
Moore anayerekezera Starbucks ndi ntchito zina zautumiki: “Inali ntchito yovuta kwambiri imene ndinakhalapo nayo, chifukwa cha kuchuluka kwa zakumwa. Zinanditengera miyezi itatu kuti ndikhale womasuka kugwira ntchito ku bar [kupanga zakumwa].”
Kuchulukirachulukira, chifukwa cha kusakhazikika kwadongosolo, kumatanthauza kuti anthu ambiri akuphunzirabe, adatero. "Kuti mukwaniritse nthawi zomwe akufuna kuti mumenye, muyenera kuyeserera kuti muzitha kuyenda mwachangu."
Maola otsimikizika komanso kukhazikika kosasintha kungachepetse kubweza, adatero Moore. Chofunikira pakukambirana ndikutsimikizika kwa maola 30 kapena kuposerapo pa sabata. Moore adati ogwira ntchito amafunika ndandanda yokhazikika, "kuti mutha kukonzekera zomwe mukuchita ndi moyo wanu."
Ogwira ntchito amadandaulanso kuti maoda opanda malire a mafoni, komanso zakumwa zovuta kwambiri, zimawafikitsa mpaka kumapeto. Ndi maoda amafoni, “anthu zana atha kuyitanitsa nthawi imodzi ndipo pangakhale matikiti zana. Kenako anthu amabwera amisala chifukwa akhala akudikirira mphindi 30, "adatero Moore. "Ngati zichirikizidwa kwenikweni, anthu amakwiya ndikuchoka, ndipo mumangotaya zinyalala zambiri."
Omvera Ogwidwa
Schultz adachoka ku Starbucks mu 2018, koma adabweranso ngati CEO mu Marichi 2022, mwina kuti amenyane ndi mgwirizano. Ngakhale analibe udindo pakampaniyo, adawonekera ku Buffalo mu Okutobala 2021 kuti achite zomwe zinali msonkhano waukulu wa anthu ogwira ntchito ku cafe kuzungulira mzindawo.
Victoria Conklin, woyang'anira zosintha za Buffalo Starbucks, adakumbukira kuti Schultz adabwera mtawuni kudzayesa kutsimikizira ogwira ntchito kuti mgwirizano siwofunika chifukwa kampaniyo idachita kale zoyenera. Koma zimene ananena zinamukhudza kwambiri.
Kampaniyo idatseka malo onse a Buffalo Starbucks ndipo ogwira ntchito adauzidwa kuti apite nawo kumsonkhano ku hotelo yapakati patawuni, adakumbukira. M'mphepete mwa chipindacho munali mamenenjala, "kutitsekereza."
Anati Schultz adalankhula "akudzisisita kumbuyo," koma atakambirana za phindu, nkhaniyo idasintha modabwitsa. "Anati, pachiwopsezocho, adayika anthu m'magalimoto a njanji, ndipo adagawana bulangeti limodzi, onse akumamatirana." Koma, iye anati, “Mabulangete ndiwo mapindu ake, ngati uchita masamu, ukutipatsa phindu, kodi zimenezi zikutanthauza kuti ndiwe chipani cha Nazi?” Adachoka pamsonkhanowo akuganiza, "Chabwino, a Howard Schultz sakudziwa zomwe zikuchitika."
Conklin adatsogolera ulendo ku sitolo ya East Robinson ndipo pambuyo pake adachotsedwa ntchito chifukwa chothandizira mgwirizanowu. Akuyembekeza kuti mlandu wake udzazengedwe mu Epulo, m'modzi mwa ambiri omwe akudutsa m'makhothi m'dziko lonselo.
Pankhani ya New York, woyang'anira sitolo ya Buffalo David Almond adachitira umboni kuti adafunsidwa kuti apeze zifukwa zothamangitsira othandizira mabungwe, Bloomberg inati. Nthawi ina, pamene Almond anatsutsa kuti wogwira ntchito yemwe adafunsidwa kuti ayang'ane ndi wantchito wachitsanzo, bwana wake anati, "Pitani m'mafayilo ake ... ndi bwenzi la nthawi yaitali. Ndikukhulupirira kuti pali china chake chomwe tingagwiritse ntchito pomutsutsa."
Schultz ali ndi mbiri ya mgwirizano-busting yomwe imabwerera pamene adatenga 6-sitolo Seattle unyolo ndi roastery mu 1987. Ambiri mwa ogwira ntchito ankayimiridwa ndi Food and Commercial Workers. Woimira UFCW Pam Blauman-Schmitz adakumbukira nyuzipepala ya New York Times kuti pamene adayendera malo owotcherapo Schultz atatenga utsogoleri, "adangondikuwa, akundiuza kuti ndituluke mufakitale ... Ananditsatira mpaka kutuluka."
Pambuyo pake ogwira ntchitowo adawonetsa mgwirizanowo, poyamba m'masitolo ndiyeno kumalo owotcha. Pambuyo pake Schultz adanenanso kuti certification idangochitika zokha, koma Blauman-Schmitz adati mgwirizanowu ukuganiza kuti Schultz ndiye adayambitsa. "Timaganiza kuti zidayambitsidwa ndi wogwira ntchito yemwe a Howard adasankha kuti achite nawo kampeni yopereka ziphaso," adauza Times.
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