Looking Forward. By Michael Albert and Robin Hahnel

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  10. The Information Society

 

 

Computers and Capitalist Economics

 

Computers were born and developed under capitalism. How have computers served the interests of those with the means to promote their spread? And what subversive byproduct capacities, if any, do computers have?

 

Under capitalism, owners and managers are eager to use new technologies that can mystify work, disempower employees, and replace potentially rebellious workers with machines that don't talk back. Similarly, technologies with military applications are welcome in militaristic societies and technologies that strengthen surveillance techniques are welcomed by those atop all kinds of hierarchies. In short, if a new technology can help dominant elites maintain their advantage, it will be promoted by those elites. Even a cursory survey of the history of computer advances makes clear their overwhelming dependence on military financing.

 

Obviously-when armed with software that replicates rote human behavior, that accelerates functions essential to profitmaking, or that allows data retrieval critical to social control, military radar, or targeting-computers meet the needs of capitalists, politicians, and military elites well placed to promote their production and dissemination. Promoted by these interest groups, it should be no surprise when computers disenfranchise workers by further fragmenting production tasks, allowing more effective oversight and control, fostering the use of new kinds of equipment, and making weaponry even more lethal.

 

Computers are "mutations" potentially well suited to the environment in which they were born. If further development and dissemination of their hardware and software is regulated so that no disruptive characteristics emerge, certainly computers will reproduce patterns of life familiar to capitalist, racist, sexist, and authoritarian societies.

 

But what if the development of computers takes a different turn? What if, in addition to features that appeal to the various elites of contemporary societies, they also have byproduct capabilities serviceable to oppressed groups? Indeed, even in the U.S. we can see emerging uses for computers that seem contrary to the reasons why elites championed them in the first place.

 

At the level closest to the top, some technocrats are beginning to argue that computers would allow them to greatly streamline social functions if only restraints currently imposed by property owners could be removed. Further down the hierarchy, hackers are poking around in data banks of companies whose owners and managers want privacy. Increasingly aware of how easily it can be provided, employees are demanding access to computer records-partly to make more strategic demands regarding pay and conditions, partly because they think they might be able to do a more humane job of running their workplaces than their employers.

 

Some people are already talking about computers allowing a decentralization of decision making and redefinition of job patterns. The millions who own personal computers are developing important skills capable of demystifying the work of intellectuals. Will there be computerized distribution of books and journals to all citizens under capitalism? If yes, then everyone will have easy access to vast amounts of information and knowledge. Will large numbers of people become familiar with how computers work and develop some programming capabilities? If yes, it will be harder to use computers to mystify illegitimate authority. Unless most people can be prevented from attaining this access to computer technology - a real possibility in the contemporary U.S.- this could certainly be a subversive development.

 

Are these liberatory potentials subversive of capitalist relations insignificant when compared with the mystifying and fragmenting effects of computers? Or are they significant byproducts that could abet important changes in social relations? A lot depends on how social groups other than capitalists and political elites struggle to define the uses and distribution of computers.

 

In the worst scenario, computers will become a tool of repression and regimentation in an Orwellian future. They will make thuggish fascism obsolete by making slick fascism more effective. Everything anyone reads, owns, or says will come under big brother's scrutiny. But this needn't be the case.

 

Computers and Coordinator Economics

 

The major difference between capitalist and coordinator economies is that in the former the currency of economic power is property, while in the latter it is information. In capitalism, the ruling class rules because it owns the material means of production. In a coordinator economy, control over knowledge empowers the coordinator economic elite. In the coordinator economy, whether allocation is by central planning or markets, coordinators are responsible for the vast majority of economic decisions. They monopolize information critical to making decisions and skills associated with controlling hierarchical work settings. They also claim a disproportionate share of society's produced output for themselves.

 

In many ways the uses of computers in coordinator societies are similar to their uses under capitalism, though in the former case the coordinator class no longer functions at the behest of a class of owners. As economic chieftains they work not to maintain property relations and profit margins for owners but to maintain their own monopoly on information and skill as their means of appropriating a disproportionate share of social output and power. Like capitalism, coordinator economies can come in more or less totalitarian forms. To date we have seen the more totalitarian versions in which most intellectuals and professionals are excluded from access to most important information. While many of these coordinator societies are currently reverting to capitalism, it is still unclear where the Soviet Union and China are headed. And, in any case, if social democratic trends persist, we may see transitions from more to less authoritarian coordinator forms in Europe's future. The point is that computers can fit into this setting even if they are accessible to all intellectuals and administrators, so long as they are kept from other members of society.

 

So whereas capitalists want computer science to advance the old capitalist goals, coordinators want computer science to rationalize society under the sway of mystified knowledge they monopolize. The two economic systems have different characteristics. But neither serves the interests of ordinary workers and in both computers are primarily tools of elite control. From the workers' perspective the struggle between coordinators and capitalists is ultimately a fight between two factions of the "haves." The struggle could be over whether massive advertising and aggressive marketing, as at IBM, or technocratic creativity in product design, as in smaller companies, will determine success in high-tech industries-a very interesting contemporary example of coordinator versus capitalist struggle within capitalist society--or over economic structures themselves. But what if the non-elite began to struggle over the definition and dissemination of computer technologies? What difference might that make?